The CSDO is a visionary and strategic leader responsible for overseeing the successful delivery of complex computing solutions maximizing customer value and impact. The CSDO ensures that LuxProvide’s solutions meet the evolving needs of diverse industries such as academia, government, and private sector clients, driving innovation and maximizing LuxProvide’s impact.
Your role consists in:
- Understanding customer challenges and working backwards to ensure that the solutions provided directly address their needs, delivering measurable impact on their business while consistently earning and maintaining their trust.
- Promote innovation and simplicity while fostering a culture that embraces new ideas from all sources, ensuring that your team remains agile, open to external insights, and committed to delivering impactful solutions.
- Develop and implement a comprehensive solutions delivery strategy aligned with LuxProvide’s supercomputing excellence mission and goals.
- Oversee the planning, execution, and delivery of customer projects, ensuring they are completed on time, within scope, and within budget.
- Build and maintain strong relationships with key stakeholders, including clients, partners, and internal teams, to ensure satisfaction and alignment on delivering advanced computing
solutions. - Lead the delivery of training and workshops to customers, ensuring the widening use of supercomputing services and development of key skills in the ecosystem.
- Lead initiatives to continuously improve solution delivery processes, incorporating the latest technological advancements and best practices.
- Manage and allocate resources effectively, including human resources, hardware, and software, to meet project demands. Be part of resource allocation and access programs with internal and external stakeholders. Mentor and develop a high-performing solution delivery team, fostering a culture of collaboration, innovation, and excellence.
- Identify potential risks in solution delivery and develop mitigation strategies to ensure project success and client satisfaction.
- Establish metrics and KPIs to monitor the performance of solution delivery efforts, ensuring high quality and efficiency.
- Ensure all solutions comply with relevant regulations, security protocols, and industry standards.
- Support the capability building and future service evolution of the organization with feedback from customers on the provided solutions.
Profile
- Master’s degree in computer science, Computational Sciences, Engineering, Information Technology, or a related field; Ph.D. preferred
- 15+ years of experience in solution delivery or project management within an HPC or related technology environment.
- Minimum 5 years’ experience in senior management position in an IT service organization with proven experience in effective team management and Executive interactions.
- Throughout the career, experience in HPC, large-scale data platforms, numerical simulation, data analytics and AI.
- Experience in European Projects management.
- Proficiency in English & French is mandatory, any additional language are key assets.
- Excellent interpersonal and communication skills to build relationships, collaborate with team members and drive engagement.
- Strong analytical skills to evaluate partnership opportunities and assess the performance of existing collaborations.
- Proven capacity to lead and motivate a team with diverse backgrounds, fostering an environment of collaboration and innovation.
- Track record of innovation with proactive mind in discovering and exploring new technologies and methodologies, with an open-minded approach to experimentation.
- Possesses a creative and out-of-the-box thinking style and lateral thinking, able to propose innovative solutions to complex problems.
- Enjoys collaborative work and actively contributes to team and cross-team efforts, fostering a positive and inclusive work environment.
- Strong track record of taking ownership of projects and initiatives, proactively identifying challenges, driving solutions, and ensuring accountability to achieve desired outcomes and exceed expectations.
- Dynamic, curious and result oriented
- Customer focused
- Good relationship skills at all levels with an ease in working in a customer-facing role
- Strong presentation and communication skills
- Extensive network connections within the Luxembourg and European IT / HPC ecosystems
What’s in it for You?
- Top-Notch Rewards: Not just a competitive salary, but a package that cheers your growth and well-being.
- Be at the Forefront: Dive into a world where innovation meets impact. You’re not just joining a team; you’re becoming a pioneer.
- Tech Adventure Awaits: Embrace the thrill of cutting-edge technologies, in a squad of passionate and vibrant tech enthusiasts.
- Creative Freedom: Your space to innovate, lead, and shine. We’re not just offering a job; we’re opening doors to a journey of growth and creativity.
- All The Regular Cool Stuff (Pizzas, babyfoot and co)
- Learning & Development opportunities: We invest in our people and are committed to providing individual development opportunities to help you continue to growth.
Joining Our Team: The Journey
- Meet the People Behind the Innovation: After successfully completing the interview with the Manager of the team, you will have an HR interview either online or in our dynamic workspace. It’s a chance for us to get to know each other and for you to see what makes LuxProvide a special place to grow.
- Step Into Our World: Start with an online or on-site interview, where we dive into your skills through a hands-on/technical assessment. It’s not just an evaluation – it’s a peek into the exciting challenges you’ll tackle here! We want to understand how you can contribute significantly to our team.
Please send your application to ul.px1732171108l@rh1732171108